Terms of service
Terms of Service
Last updated: September 4, 2026
Welcome to Marlofy. These Terms of Service govern your use of the Marlofy website and your purchase of products through our online store.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Marlofy
Marlofy is an online retail store offering products including gifts, accessories, beauty items, fashion products, home items, and other lifestyle products.
Throughout these Terms, the words "we," "us," "our," and "Marlofy" refer to Marlofy. The words "you" and "your" refer to the customer or visitor using our website.
2. Using Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use our website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of our website.
- Copy, reproduce, or misuse our website content without permission.
- Submit false or misleading information when placing an order.
- Attempt to gain unauthorized access to our website or systems.
We reserve the right to refuse service or restrict access to our website when reasonably necessary to protect our business, customers, or website.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.
However, colors and appearances may vary depending on your device, screen settings, lighting, photography, or other factors.
We reserve the right to correct errors, update product information, change prices, or discontinue products at any time.
4. Orders
When you place an order through Marlofy, you are making an offer to purchase the products in your order.
After placing your order, you may receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that the order has been accepted or shipped.
We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraud, pricing errors, inventory issues, or other legitimate reasons.
If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.
5. Prices and Payment
All prices displayed on our website are subject to change without notice.
You agree to provide accurate billing and payment information when placing an order.
Payment must be successfully received before an order can be processed.
Applicable taxes, duties, or other charges may apply depending on your location and applicable law.
6. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Delivery dates and shipping times provided by Marlofy are estimates unless expressly stated otherwise.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, customs processing, holidays, or incorrect delivery information provided by the customer.
For additional information, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Nothing in these Terms is intended to limit any mandatory consumer rights that apply to you under applicable law.
If you have a question about a return or refund, contact:
8. EU/EEA Consumer Rights
If you are a consumer located in the European Union or European Economic Area, you may have statutory consumer rights that apply to your purchase.
Where applicable, consumers generally have a 14-day right of withdrawal for online purchases, subject to legal exceptions. Consumers may also have statutory rights relating to defective or non-conforming goods.
Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.
9. Intellectual Property
All content on the Marlofy website, including but not limited to:
- Logos
- Brand names
- Images
- Product photographs
- Graphics
- Text
- Designs
- Videos
- Website layout
is owned by or licensed to Marlofy unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our content without our prior written permission.
10. Third-Party Services and Links
Our website may contain links to third-party websites, services, payment providers, shipping providers, or other platforms.
We are not responsible for the content, policies, availability, or practices of third-party websites or services.
Your use of third-party services may be subject to those providers' own terms and policies.
11. Accuracy of Information
We make reasonable efforts to keep information on our website accurate and current.
However, we do not guarantee that all information will always be complete, accurate, current, or free from errors.
If we discover an error relating to a product, price, promotion, availability, or other information, we reserve the right to correct it.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Marlofy will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
For consumers, nothing in these Terms affects mandatory legal rights or remedies.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful use of our website or your violation of these Terms.
This provision does not affect any rights you have as a consumer under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of our website after changes are posted means that you acknowledge the updated Terms.
15. Governing Law
These Terms are governed by the laws applicable to Marlofy and the relevant transaction, subject to any mandatory consumer protection laws that apply to you.
Nothing in this section prevents consumers from exercising rights granted to them by mandatory laws in their country of residence.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Marlofy
Email: hello@marlofy.com
Website: Marlofy.com